USE CODE PAK10 FOR 10% OFF YOUR FIRST ORDER
0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
    Total

    What is your return policy?

    We understand that your gear may not always work out for everyone's adventures! We provide returns for US orders within 30 days of purchase.

      • To receive a full refund, your item must be sent back in its original packaging and condition (used items not in their original packaging will NOT be accepted).
      • For refunds to credit cards and PayPal, we deduct $5 to cover shipping and restocking costs unless the item is damaged or defective upon arrival.
      • Refunds will be processed once products are received by us and we approve of the condition.
      • Request and receive your return label here.
      • Unfortunately, we do not accept returns or exchanges for SALE items or international orders.

    What is your exchange policy?

    If you prefer items in another color, or size, simply return the original, unused product back to us for a refund and place a new order on earthpak.com. Product return must be initiated within 30 days of purchase, and customers are responsible for a $5 fee to cover shipping and restocking costs unless the item is damaged or defective upon arrival.

    What is your "Adventure Guarantee"?

    As always, we offer an "Adventure Guarantee" to our customers if you find that you run into any issues with your gear (something isn't working right, etc.). Please reach out to us at hello@earthpak.com so that we can better assist you; our Customer Service team will be happy to work with you and/or ship out replacement gear or accessories if needed!

    I ordered through Amazon. Will you take my return and/or exchange?

    For all purchases made through the Amazon marketplace, you will need to contact Amazon for a return/exchange.

    For any additional questions, feel free to Contact Us!

    x